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Understanding your Challenges

We have been supporting the operational & commercial growth of businesses that focus on events across London, the Home Counties and beyond. This experience has provided us with unrivalled insights into the challenges faced in the Events Industry; when combined with our technical experience, places us at the number one go-to partner for your business.

| Staff Well-being

Working in the event industry has ranked as one of the most stressful occupations in the United Kingdom. A daily dose of prolonged hours, sky-high expectations, sharp deadlines and constant communicational requirements.

| Communication

Poor communication often leads to a misguided workforce, messages not getting across to the right people which leads to tasks not getting completed on time or at all, within the event industry, it’s crucial that things get done, on time.

| Sustainability

Creating a sustainable events industry would be a next-level transformation in the eyes of all those around the world, according to recent reports, around 1.5 billion people attend events every year.

Why use Evolve?

We are a London based technology company offering high-quality services to businesses around the UK that want to grow. We build long-term relationships with customers based on trust and mutual success. We achieve this by focusing on the continual development of our people and partnering with suppliers that share our values.

| Excellent Service

When customer service is done well everyone wins.

  • Listening to the customer’s problem
  • Communicating clearly
  • Always being friendly and approachable
  • Doing what we say we are going to do
  • Understanding our customer’s needs
  • Honesty
  • Timeliness

| Trustworthy

Earning and maintaining trust is a philosophy that guides everything we do.

We know that trust is earned over time by demonstrating competence. Nonetheless, we like to make the case from the outset:

| Specialist Knowledge

Our expertise is the heart of our business. Our customers rely on us to be knowledgeable in the technology they are using. They also look to us to understand how new technology could help their business.

To provide this we ensure that our team have the skills they need:

  • Training and development plans are built into each one of our employees’ regular appraisal process
  • Researching new technology is considered an essential part of everyone’s day
  • Sharing expertise is encouraged around the office and in more formal team meetings
  • Our technical staff are all Microsoft certified and are required to keep these qualifications current

| Fairness

Throughout our business, we do our best to be fair – both with our customers and with each other. This means:

  • Providing services that are value for money
  • Honouring agreements
  • Paying on time
  • Treating people as we would expect to be treated
  • Striving for win-win situations
  • Being ‘reasonable’ in the formulation and interpretation of our contracts

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