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Evolve System Tray Icon

10/05/2013 in Technology

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As part of our continual effort to provide our clients with an easier way to get in contact us with your support issues, we’ve now added a new system tray icon to your computers.

taskbar

If you single left or right click the icon you will see the following options:

AgentMessage

If you choose to send something to us it will open up a pre-addressed email ready for you to type in the nature of your problem and send to us. The email will go straight into our help desk system, creating a ticket. Our engineers are then targeted to get back to you within 1 hour.

You can also see our telephone number listed.

If you click Exit the icon will disappear until the next time you log in.

If you have any questions or suggestions please feel free to post a comment below or send us an email using your new icon!

 

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